Riya Chitroda review
/ Everything I could have asked for

Everything I could have asked for

My experience at Arbutus Physiotherapy was everything I could have asked for. The receptionists were always so kind and welcoming whenever I came through the door, and they were easy to communicate with. I was never intimidated or unsure when interacting with them. Whenever I would call the reception, I was consistently greeted with a warm hello, and the people I spoke to were respectful and understanding if I needed to change something and were sure to communicate effectively if I needed to know anything. The centre was always clean and they made sure to follow COVID guidelines well. I came here looking for support for my left shoulder and hip after an accident, and my physiotherapist Connor was an absolute dream! From the beginning I felt comfortable working with him as he is not afraid to be himself, which really helped ease my nerves. Throughout the whole process Connor was so clear about what we were doing and why, as well as how it benefited my body. He was able to give me an estimate on how long our work together would take, but was very flexible in this. I am a student so he also gave me tips on how to care for my body through hours of studying, which I really appreciated. When doing physical stretches and exercises, Connor made sure I was comfortable and consistently made sure they were effective, and adjusted when they were not. Anytime I asked a question he would answer it with no problem at all, being sure to explain everything clearly and he would always make sure that I understood what he was saying even if I didn’t ask (this really helped because I can be anxious about asking to clarify something, and I can just end up not asking at all). On top of this, Connor was SO SO easy to talk to, and he has quite possibly the best collection of patterned short sleeve button ups I have ever seen. TL;DR I would highly recommend coming here :)