TeleRehab and COVID-19 updates

A woman accesses online physiotherapy support from home.

Opening our doors for in-person appointments

In consultation with the College of Physical Therapists of British Columbia, and the Government of BC, we’ve taken many precautions and have implemented many changes at our clinic to keep everyone safe.

Cancellation policy

We respectfully ask that you give us 24 hours’ notice when cancelling or rescheduling an appointment. We allow a first time cancellation within 24hrs at no cost. Those cancelling for the second time with less than 24hrs notice will be charged half of the appointment cost, and the third time cancelling with less than 24 hrs, is full appointment cost unless we are able to fill the spot from our waitlist. 

By getting in touch with us ahead of time when scheduling conflicts or sickness occur, you’re honouring your practitioner’s time, which we really appreciate.

Enjoy the benefits of Tele-Rehab physiotherapy

Tele-Rehab physiotherapy is a 1-on-1 video based session, similar to an in-person session, that can be done from a home or office. During a Tele-Rehab session, your therapist will listen to your history and take a detailed history, assess the area(s) where you may be experiencing pain, and assess range of motion through specific movements.

After guiding you through a series of self-tests, your physiotherapist will provide you with a diagnosis and a plan for treatment including: 

  • Advice and education
  • Timeline for recovery, including estimated number of sessions needed
  • Passive and/or active stretches
  • Self-mobilization techniques
  • Mobility and strength exercises
  • Progressions to your current exercise program
  • Communication with your family GP
  • Referral to other medical providers