What our clients say about us

  • “Sandy Wilson is the consummate professional. My running injury was diagnosed efficiently, the treatment was highly effective and my rehabilitation program easy to follow. What more could one ask for?”
    Tony Zarsadias
    Tony Zarsadias
“All of the practitioners at Arbutus Physiotherapy are so knowledgeable and take the time to really listen to your concerns and address them. Everything about the office, from the practitioners to the front staff made me feel welcome and cared for. Definitely 5 stars!!”
Meagan McStravick
“Because of Sandy’s own athletic background she brings both a deeper sense of what is going on and the sense of urgency that most people feel when they are injured. When you have something wrong you just want to get on with it. Sandy has an incredible feel for what is going on and how to fix it.”
Jasper Blake, Triathlon Coach
kaitlyn ann review

One of the most medically rewarding journeys I’ve been through

“I’ve been to plenty of physiotherapists across Victoria, and none of them have lived up to the standard that Connor Willis delivers! I was referred from Babylon Telus to Dr. Thibodeau (who is also incredibly amazing), who suggested I go to physio. From Dr. Thibodeau’s suggestion, I decided to try their in house physiotherapists, since…
Casey McDowall stares, non smiling, and kind of silly, with wide open eyes, wearing a toque.

I had the best experience

“Had broken my elbow and wrist. I had the best experience. Josh had made a detailed program for me, and it was fantastic. It was progressive without overdoing anything. He listened when I said I had certain pains and changed up the exercises as needed to suit where I was at. Will 100% go back…
A clump pf white plum tree blossoms at different stages of blooming. The flower at in the front has bloomed and is all white with a green center and orange pollinators. The majority of them, though, are still tightly closed white buds. More branches of the plum tree are out of focus in the background against a bright sky.

Professional, careful, and thorough

“A professional, careful and thorough initial appointment. I know I am going to be well taken care of by this physiotherapist. Thank you!” Betty Hildreth
Braeden Parrott, reviewer

The framework to continue to heal

After being treated by Ashley Fradette at Arbutus, I felt the need to come back and edit my previous review. Ashley is without a doubt, the best physiotherapist I’ve ever had the pleasure of working with. Ashley’s welcoming and warm demeanour meant that coming to physio was always a highlight of my day. In addition…
Rebecca Alderson smiles at the camera next to a friend.

Helped get me back to playing sports

“I have used Arbutus at the Westshore location for two injuries now, I have seen Sandy and Remy. I highly recommend them both. They’re lovely people, incredibly knowledgeable and have helped me to get back playing sports through a full recovery! The receptionists are always smiling and make the whole experience very pleasant.” – Rebecca…
Evan Dickinson's profile photo on Google Reviews

Friendly staff providing great service

“Friendly staff providing great service.” Evan Dickinson
Fred Thrlfall

Felt heard

“Very easy to talk and listened to my problem.” Fred Thrlfall
An illustration of ice fishing.

Professional, kind and honest

“Friendly front desk staff and new office in the Westshore. Joshua, the physio, is professional, kind and honest. His caring nature has helped with my elderly mom’s road to recovery with her back and hip pain. Thank you for your expertise!” – Lillian Magee
Pink clouds against a light blue sky.

Asked all the right questions

“Joshua did a thorough review of my case. He asked all the right questions, did an exam and gave great treatment. He also gave me some exercises to do at home. I highly recommend him.” Anne Elliott
Katrina Arndt review

Able to book online

“Highly recommend! The staff are friendly, able to book online, street parking, and direct billing.” Katrina Arndt
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Athletic background

“Because of Sandy’s own athletic background she brings both a deeper sense of what is going on and the sense of urgency that most people feel when they are injured. When you have something wrong you just want to get on with it. Sandy has an incredible feel for what is going on and how…
Treatment bed in a sunny clinic room

Clinic is bright and welcoming

“The clinic is bright and welcoming, everyone was welcoming and helpful. Remy was very thorough and explained things very well as he went along.” Kytara Porter